NESTI AUTO

Privacy Policy
Information pursuant to EU Regulation 2016/679 ("GDPR")
NESTI AUTO SRL

WHAT DATA DO WE COLLECT?

By using our services, you agree that our companies collect some of your personal data. This page is intended to inform you about what data we collect, why and how we use it.

In general we deal with two types of data:
• data provided by the user
• data we collect automatically

Data provided by the user

If you are a private individual
If you are a private individual, when you register on our website or our social channels or fill out a form, request a quote, an invoice, a work order or a sales contract we ask you to provide us with some data that you need to take advantage of our service.

These are the data we ask you:
• First name
• Telephone number
• Mobile phone number
• Email

Third party data

If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to its processing in the manner described in this statement.

If you are a professional or a company
If you are a professional, when you create a professional account you are asked to provide us with some data:
• Company name
• VAT number
• Contact name
• Email address
• Telephone number
• Professional category
• Full address

Purpose of the processing
your data will be processed for the following purposes:
• Customer management
• Administration of offers, contracts, orders, shipments and invoices
• Fulfillment of tax and accounting obligations
• Quality management
• Scheduling of activities
• Customer billing history
• Detection of the degree of customer satisfaction

Data we collect automatically

When you browse our website or our social channels we collect the following data through the services you use:
technical data: for example IP address, browser type, information on your computer, data relating to the current (approximate) position of the instrument you are using;
data collected using cookies or similar technologies: for more information, please visit the "Cookie Policy" section.

We use the data collected to offer you the best of our service every day, to inform you about our commercial offers or to offer you a service more in line with your interests.

To guarantee you access to our services and improve their delivery

We use your data to guarantee you access to our services and their provision, including:
registration and creation of the reserved area
use of "favorite" features
communications related to the provision of the service
messaging between users (Messages)
review, moderation or removal of content,
activities of an administrative, financial or accounting nature, such as those relating to the purchase of paid services
These treatments are necessary to properly deliver our services to users who join them.

We also use your data to improve and implement the service, through the following treatments:

detection of your current (approximate) location to facilitate the use of some functions of the service
communications relating to services and offers similar to those used by you
market research, optional surveys and surveys of the degree of user satisfaction

These treatments are based on the legitimate interest of the Data Controller and you can object at any time.

To inform you about our business activities

We use the data collected, if you have expressly given your consent, to inform you about promotional activities that may interest you. In particular we use them for:
communicate promotional, commercial and advertising activities on NESTI AUTO SRL events, initiatives or partnerships, by e-mail, sending SMS or push notifications; only if you are a professional, for telephone calls through an operator, a customer care service consisting in the offer of dedicated services in the sales and after-sales areas.
carry out analysis and reporting activities connected to promotional communication systems, such as detecting the number of open e-mails, clicks made on the links present in the communication, the type of device used to read the communication and related operating system or the list of unsubscribed from the newsletter.

To offer you a personalized service

We process the collected data, if you have expressly given us your consent, to analyze your habits or consumption choices in order to offer you an increasingly personalized service in line with your interests and to improve our commercial offer. In any case, these analyzes are not related to an automated decision-making process.

IS THE PROVISION OF DATA MANDATORY?
The provision of personal data is mandatory only for the processing necessary for the provision of the services offered by NESTI AUTO SRL, (any refusal for the purpose of providing the service makes it impossible to use the service itself); it is optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered within the site and related applications.

WHO ARE THE SUBJECTS OF THE TREATMENT?

Holder of the treatment
The data controller is NESTI AUTO SRL in the person of its legal representative, with registered office located in Via A. MEUCCI, 13 - 56121 PISA
The data controller makes use of data processors to achieve the specified purposes to monitor the protection of personal data.

contact info
The person in charge of the protection of personal data pursuant to art. 37 of the GDPR is NESTI AUTO SRL.
We remind you that you can contact us at any time and send any question or request regarding your personal data and respect for your privacy by writing to commerciale@nestiauto.it

Subjects to whom personal data may be disclosed
The data collected as part of the service provision may be disclosed to:
companies that perform functions strictly connected and instrumental to the operation - including technical - of the services of NESTI AUTO SRL such as suppliers that provide services aimed at reviewing and verifying advertisements, suppliers of direct marketing and customer care services, companies that provide archiving, administrative, payment and billing services, associated companies and / or belonging to NESTI AUTO SRL that provide technical components for the provision of some functionalities of the service, administrative and judicial bodies and authorities by virtue of legal obligations
Under no circumstances do we give or sell personal data to third parties.

HOW CAN I HAVE INFORMATION ABOUT THE DATA, DELETE THEM OR HAVE A COPY OF IT?

To get information on the data, export it or request its cancellation, you can send a request to the email address of the mailbox with which you registered or by writing to commerciale@nestiauto.it. Your personal data will be exported within 30 days or, if the export becomes particularly complex, within three months.
The cancellation will be carried out within the expected technical times and in accordance with the explicit retention period.

Any natural person who uses our service can:

Obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information of referred to in Article 15 of the GDPR. Request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions provided for in Article 18 of the GDPR is met, the transformation into anonymous form or the blocking of personal data, processed in violation of law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed. To object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising or direct sales material or for the fulfillment of market research or commercial communication. Each user also has the right to revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation receive their personal data, provided knowingly and actively or through the use of the service, in a structured format. common and readable by automatic device, and to transmit them to another data controller without impediments to lodge a complaint with the Guarantor Authority for the protection of personal data in Italy

We remind you that for any question or request relating to your personal data and respect for your privacy, you can write to the dedicated address commerciale@nestiauto.it explaining your doubts and needs.

Exercising your rights

Any natural person who uses our service can:
• obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to the personal data and information referred to Article 15 of the GDPR
• request the updating, rectification, integration, cancellation, limitation of data processing in the event that one of the conditions provided for in Article 18 of the GDPR is met, transformation into anonymous form or blocking of personal data, violation of the law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed
• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising or direct sales material or for the fulfillment market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the withdrawal.
• receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and to transmit them to another data controller without impediments
• lodge a complaint with the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address commerciale@nestiauto.it

HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?

The data are collected by the subjects indicated above according to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (Article 32) for their processing using IT tools, manual and automated and with logic strictly related to the purposes. indicated in point 1 and in any case in order to guarantee the security and confidentiality of the data.
In compliance with the applicable legislation, an antispam verification system is active on communications between users. The data entered therein may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.

CAN THE PRIVACY POLICY BE SUBJECT TO CHANGES OVER TIME?

This information may be subject to changes. If substantial changes are made to the use of data relating to the user by the Owner, the latter will notify the user by publishing them with the utmost evidence on their pages or through alternative or similar means.